Emergency information

A useful tool to get up-to-date information during emergency situations


1. JNTO Global Website (English Language)
  • Important links relating to information on what to do during a disaster are listed on the Important Notice page of the Japan National Tourism Organization (JNTO) Global website.(https://www.japan.travel/en/)
2. NHK World JAPAN (English Language)
  • A 24hr English language channel on the latest news in Japan and Asia.Very useful for accessing the latest information in English during large scale natural disasters such as typhoons, earthquakes etc. (https://www3.nhk.or.jp/nhkworld/)
3. A useful website for when you're not feeling well (Japan National Tourism Organization)
  • Here you can find information on the approx. 1,260 medical facility that can perform medical check-ups in multiple languages. You can also find a translation sheet the you can use to point at when trying to explain your symptoms at a Japanese medical facility.(https://www.jnto.go.jp/emergency/eng/mi_guide.html)


1. Safety Tips is an app that provides important information during a disaster. (Available in Japanese, English, Chinese & Korean)
  • Safety Tips is an app that provides information to foreign tourists relating to disasters.You can download the app from URL below.

■Call Centers

1. Japan Visitor Hotline (JNTO Call Center)
  • JNTO provides a 24 hour call center for enquiries in English, Chinese, Korean and Japanese.You can reach the Japan Visitor Hotline on 050-3816-2787
2. Police Emergency Service Number: 110
  • You can reach the police 24/7 by dialling 110
3. Fire and Emergency Services Number: 119
  • You can reach the fire brigade or call for an ambulance by dialling 119